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UPDATED: 09 Feb 2010 GMT

CONTACT INFORMATION
Text-Message Service Launched for Haiti Earthquake Help
Haitians can request the help they need with a cell phone by texting 4636. The program allows Digicel and Voila customers to text their location and their needs to a cost-free short code: “4636” (INFO). more
Emergency Contact Information:

During the Crisis In Haiti, calls regarding the welfare of U.S. citizens can be made to the Embassy’s Consular Task Force in Port-au-Prince at 509-2229-8942, 509-2229-8089, 509-2229-8322 or 509-2229-8672.


The State Department Operations Center has set up the following number for Americans seeking information about family members in Haiti: 1-888-407-4747 (due to heavy volume, some callers may receive a recording).

The Department of State has received a high volume of calls concerning the welfare of U.S. citizens in Haiti.   To handle these requests most efficiently, the Department has established an e-mail address for people who are trying to contact their U.S. citizen friends and relatives in Haiti. 

Please send your inquiries to:  Haiti-Earthquake@State.Gov and include the following information:

  • The full name, date of birth and passport information (if known) of the persons in Haiti you are trying to contact.
  • Their contact information in Haiti;  telephone numbers, email address, hotel name or address (if known)
  • Your name and contact information, and your relationship to the person in Haiti (parent, spouse, friend etc.)
  • Any special or emergency circumstances.
Use the Person Finder to find and share information about missing persons in Haiti.

Our task force will work with our Embassy staff in Haiti to locate and, if needed, provide assistance.  We will respond to each message as soon as possible.  If you hear from the person you are concerned about, please be sure to send us an email providing the new information about their location or conditionmore...

Latest News on the Crisis in Haiti

U.S. Immigrant Visa Appointments
U.S. Immigrant Visa appointments to resume February 3rd, 2010. Only previously scheduled immigrant visa applicants are affected.

Warden Message: Resumption of Routine American Citizens Services - Jan 29, 2010
The U.S. Embassy in Port-au-Prince has issued this message to advise U.S. citizens in Haiti of the resumption of routine American Citizens Services, effective February 1, 2010.

Procedures for Evacuation of U.S. Citizens from Haiti
January 25 press release from the U.S. Embassy in Port-au-Prince-Clarifications on evacuation procedures for U.S. citizens

Designation of Temporary Protected Status for Haitians in U.S.
Allows Haitians who were here January 12 to stay for 18 months

Warden Message: Earthquake Recovery Guidance - January 14, 2010
The U.S. Embassy is working to ascertain the extent of the damage and check on the status of U.S. citizens around the island. The Department of State has ordered nonemergency U.S. government personnel to depart Haiti. U.S. citizens in Haiti should remain in shelter

Remarks by President Obama on Recovery Efforts in Haiti
The losses that have been suffered in Haiti are nothing less than devastating, and responding to a disaster of this magnitude will require every element of our national capacity ...

Warden Message - January 13, 2010
On January 12 at approximately 5:30 p.m., an earthquake measuring 7.0 on the Richter scale struck near Port Au Prince, followed by multiple aftershocks. There are reports of extensive damage, and communications remain extremely difficult...

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Help for Haiti: Learn What You Can Do
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VISIT TO THE PORT 
PORT-AU-PRINCE, HAITI
February 5th, 2010
(Read Full transcript)