Embassy of the United States

CONTACT INFORMATION

Emergency Text-Message Service Launched for Haiti Earthquake Help Haitians can request the help they need with a cell phone by texting 4636. The program allows Digicel and Voila customers to text their location and their needs to a cost-free short code: “4636” (INFO). more… Emergency Contact Information: During the Crisis In Haiti, calls regarding the welfare of U.S. citizens can be made to the Embassy’s Consular Task Force in Port-au-Prince at 509-2229-8942, 509-2229-8089, 509-2229-8322 or 509-2229-8672. The State Department Operations Center has set up the following number for Americans seeking information about family members in Haiti: 1-888-407-4747 (due to heavy volume, some callers may receive a recording). The Department of State has received a high volume of calls concerning the welfare of U.S. citizens in Haiti.   To handle these requests most efficiently, the Department has established an e-mail address for people who are trying to contact their U.S. citizen friends and relatives in Haiti.  Please send your inquiries to:  Haiti-Earthquake@State.Gov and include the following information: The full name, date of birth and passport information (if known) of the persons in Haiti you are trying to contact. Their contact information in Haiti;  telephone numbers, email address, hotel name or address (if known) Your name and contact information, and your relationship to the person in Haiti (parent, spouse, friend etc.) Any special or emergency circumstances. Use the Person Finder to find and share information about missing persons in Haiti. Our task force will work with our Embassy staff in Haiti to locate and, if needed, provide assistance.  We will respond to each message as soon as possible.  If you hear from the person you are concerned about, please be sure to send us an email providing the new information about their location or condition.  more...