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U.S. Citizen Services

Payments Received in Cash Only

April 14, 2014

The Consular Section of the U.S. Embassy in Port-au-Prince regrets to tell you that we will not/not be able to accept payment at the Embassy for any consular services by credit or debit card for the foreseeable future.  This is a worldwide problem due to a technical issue and affects all posts and their cashiers.  Until the problem is fixed, our consular cashier may not accept payment for any fees by credit or debit card.

We are very sorry for any inconvenience this may cause you.  Until further notice, please be advised that you may use only U.S. dollar cash or Haitian gourdes cash to pay for any services at the consular cashier window.


The United States Government has no higher responsibility than to serve and protect its citizens, including those who reside or are temporarily abroad. The American Citizen Services (ACS) Unit provides prompt, courteous, and efficient services to United States Citizens and other clients, consistent with U.S. laws and regulations.

The ACS Unit in Port-au-Prince, Haiti provides a wide range of services to American citizens traveling or residing in Haiti, including:

U.S. citizens in Port-au-Prince are, of course, subject to Haitian laws and procedures.

Although the US Embassy does not have a Social security office, its ACS personnel serves as intermediate between you and the Social security Administration. 

If you are going to be in Port-au-Prince for any length of time, please register to receive emergency e-mail notifications. Any information you give us is completely confidential and will only be released when authorized by you to do so.

Older American Citizens Outreach (50 and Plus)

Older Americans are one of the fastest-growing segments of the U.S. citizen community overseas.  We are interested in making sure that we adequately address your needs and concerns.  We would like to let you know that the services listed above are also available to you. If there are other services needed, or if you have any other non-visa concern or matter, please do not hesitate to contact us..

Please remember to register your presence in the country via the online registration system.  You might also be interested in our FAQs for the Elderly (PDF 53 KB).

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Overseas Taxpayers: FATCA

  • The Foreign Account Tax Compliance Act (FATCA) provisions of the Hiring Incentives to Restore Employment Act of 2010 (HIRE Act) were enacted on March 18, 2010, in order to address concerns with offshore tax evasion. FATCA generally requires a foreign financial institution (FFI) to enter into an agreement with the Internal Revenue Service (IRS) to report information about certain accounts held by U.S. persons or foreign entities owned by U.S. persons.  An FFI that does not enter into an agreement with the IRS will be subject to a 30 percent withholding tax on certain payments, including U.S. source interest and dividends, and gross proceeds from sales of U.S. securities.

    Online resources:

    The Treasury Department's FATCA page includes copies of the final, signed FATCA agreements as well as the three model FATCA agreements.

    The IRS FATCA page contains information for both foreign financial institutions and U.S. taxpayers

    On April 17-18, 2013 in Port-au-Prince, the American Chamber of Commerce in Haiti hosted a public forum on FATCA for U.S. taxpayers and Haitian financial institutions.  Please visit AmCham Haiti's website for more information.

Contact U.S. Citizen Services

  • U.S. Embassy Port-au-Prince
    Open Monday - Friday
    7:00 A.M. - 3:30 P.M.

    Tel:  011-509-2229-8000
    After Hours Emergencies:
    Note: These numbers are NOT to be used for visa inquiries.


    Tabarre 41
    Route de Tabarre
    Port-au-Prince, Haiti

    Mailing Address:
    P.O. Box 1634
    Port-au-Prince, Haiti

Visiting the Embassy

  • When you come to the U.S. Embassy, you must go through a security check similar to an airport.  DO NOT bring these items with you:

    -- Food or drinks
    -- Liquids such as perfumes, lotion, etc.
    -- Electronics of any kind, including computers, telephones, MP3 players, etc.

    You should have all of the necesary forms and documents required for your appointment ready when you arrive at the embassy.  You will also need a valid photo ID.

    Plan to arrive 30 minutes before your appointment time so you can complete the security check.

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